Privacy Policy.

Information We Collect

EchoSoul Digital may collect information that you voluntarily provide when you contact us, submit a project inquiry or communicate about a website or digital service.

This information may include:

• Your name
• Your business name
• Your email address
• Your telephone number
• Your current website address
• Project requirements and service interests
• Messages and other information submitted through forms or email

We may also receive limited technical information automatically when you visit the website, including:

• Internet Protocol address
• Browser and device type
• Pages viewed
• Approximate geographic region
• Referral source
• Website interaction and performance information

Technical information may be collected through WordPress, the hosting provider, security services, cookies, analytics tools or plugins used to operate the website.

How We Use Information

Information may be used to:

• Respond to inquiries
• Discuss, evaluate or prepare website projects
• Provide estimates, proposals or requested services
• Communicate about active projects
• Operate, secure and improve the website
• Identify technical problems, abuse or misuse
• Maintain appropriate business records
• Comply with legal or regulatory obligations

EchoSoul Digital does not sell personal information.

Consent

By voluntarily submitting information through this website or contacting EchoSoul Digital, you consent to the collection and use of that information for the purposes described at the time of collection and in this Privacy Policy.

You may withdraw consent, subject to applicable legal or contractual restrictions, by contacting:

Withdrawal of consent may affect our ability to respond to an inquiry or provide requested services.

Cookies and Analytics

This website may use cookies or similar technologies for:

• Essential website operation
• Security and fraud prevention
• Website performance measurement
• Traffic analytics
• Remembering visitor preferences

You may restrict or disable cookies through your browser settings. Some website functions may not operate correctly when cookies are disabled.

Service Providers

EchoSoul Digital may use third-party providers for services including:

• Website hosting
• WordPress software and plugins
• Website security
• Analytics
• Email delivery
• Forms and scheduling
• Payment processing
• Cloud storage

These providers may process information only as necessary to deliver their services. Their handling of information may also be governed by their own privacy policies and terms.

International Processing

Some website, hosting, analytics or communication providers may store or process information outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws and lawful access requirements of that jurisdiction.

Information Retention

Personal information is retained only for as long as reasonably necessary to:

• Respond to an inquiry
• Provide requested services
• Maintain project and business records
• Meet legal, accounting or security obligations
• Resolve disputes

Information that is no longer required may be deleted, anonymized or securely destroyed.

Information Security

Reasonable administrative, technical and organizational measures are used to protect personal information against unauthorized access, disclosure, misuse or loss.

No website, email system, hosting provider or Internet transmission can be guaranteed to be completely secure. Information submitted online is provided at your own reasonable risk.

Access and Correction

You may request access to personal information held about you or ask that inaccurate information be corrected.

Requests may be sent to proof@billyjoetodd.com .

Identity verification may be required before information is released, corrected or deleted.

Children’s Privacy

This website and EchoSoul Digital’s services are intended for businesses and adults.

The website is not knowingly directed toward children under 13, and EchoSoul Digital does not knowingly collect personal information from children.

External Links

This website may contain links to third-party websites, platforms or services.

EchoSoul Digital is not responsible for the content, security, availability or privacy practices of external websites.

Changes to This Policy

This Privacy Policy may be updated as the website, services, technologies or legal requirements change.

The effective date displayed at the top of this page will be revised when material changes are made.

Contact

Questions, access requests or privacy concerns may be directed to: